Autonomous agents monitor your supply chain 24/7 and catch deduction risks before they become chargebacks.
$1,969,700
$1,166,300
59%
ASN Missing
10.9%
| Date | Retailer | Invoice # | PO # | Amount | Reason Code | Status |
|---|---|---|---|---|---|---|
| 2025-10-06 | Ulta | INV-4228 | PO-8128 | $43,400 | Shortage | Write-off |
| 2025-11-05 | Ulta | INV-4260 | PO-8160 | $43,100 | Compliance - Labeling | Recoverable |
| 2025-10-06 | Sephora | INV-4278 | PO-8178 | $42,800 | Damage | Write-off |
| 2025-09-23 | Ulta | INV-4265 | PO-8165 | $42,300 | ASN Missing | Recoverable |
| 2026-01-11 | Target | INV-4246 | PO-8146 | $41,900 | ASN Missing | Recoverable |
| 2026-01-22 | Ulta | INV-4214 | PO-8114 | $41,200 | ASN Missing | Recoverable |
| 2025-08-07 | Ulta | INV-4272 | PO-8172 | $41,000 | ASN Missing | Recoverable |
| 2025-08-18 | Ulta | INV-4241 | PO-8141 | $39,800 | Damage | Write-off |
| 2025-10-11 | Ulta | INV-4239 | PO-8139 | $38,200 | Compliance - Labeling | Recoverable |
| 2025-11-17 | Target | INV-4288 | PO-8188 | $37,000 | OTIF Late | Recoverable |
Root cause identified
Supplier lead time (42 days) exceeds Ulta's OTIF window (4 days receiving). ABC Labs historical OTIF: 0.92. Pattern of late shipments.
→ Recommendation: Expedite PO#456 or swap to Supplier#456 (OTIF 0.97). $42,000 recoverable. Dispute filed.
SCM360 deploys AI agents that continuously monitor your emails, retailer portals, EDI feeds, and ERP data. They proactively surface risks, recommend mitigations, and bring you into the loop only when it matters. Chat with them to get instant insights or trigger actions — like filing a dispute or escalating a compliance issue.
Agents watch retailer portals, inbound emails, ASN feeds, and shipment data 24/7 — catching deduction triggers the moment they appear.
When an agent spots a late shipment, missing ASN, or pricing mismatch, it flags the risk and recommends a fix before the chargeback hits.
Ask SCM360 AI agents anything — "Why did Ulta deduct $42K last month?" or "File a dispute for INV-4246" — and get answers with actions, not just data.
Human-in-the-loop, not human-in-the-weeds.
Agents handle the grunt work autonomously. You get a notification only when a decision needs your judgment — approve a dispute, override a recommendation, or escalate to the buyer.
Retailers short-pay invoices and chargebacks go uncontested because no one has time to cross-reference every claim
Your deduction dashboard classifies every chargeback, surfaces root causes, and shows exactly which deductions are recoverable
No visibility between your 3PL and the retailer's receiving dock means compliance violations you don't see coming
The Risk Board flags every upcoming PO with a deduction risk score, so you fix ASN and compliance issues before they become chargebacks
Manually pulling data from 4 systems the night before a buyer meeting at Ulta or Target
Root cause insights break down every deduction pattern — OTIF, compliance, pricing — with actionable recommendations per retailer and SKU
Drop in a CSV from Ulta, Target, or Sephora. SCM360 classifies every chargeback by reason code, status, and recovery potential.
Trend charts, root cause insights, and SKU-level breakdowns show exactly why deductions happen and which ones are preventable.
The Risk Board flags upcoming POs with deduction risk. Accept recommended actions to fix issues before they become chargebacks.
of revenue lost to retailer deductions
in deductions analyzed for Glow Beauty Co
recovery rate identified
Design partner program: white-glove setup, direct Slack access to our team, and you shape the product.
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